Senior Analyst - Coverage Insights Enablement & Operations

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At American Express, you?ll be recognized for your contributions, leadership, and impact?every colleague has the opportunity to share in the company?s success. Together, we?ll win as a team, striving to uphold our company values and powerful backing promise to provide the world?s best customer experience every day. And we?ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The Global Merchant & Network Services (GMNS) Global Strategy & Capabilities (GS&C) team?s mission is to deliver a best-in-class premium merchant member experience that will get merchants to not only accept American Express, but also to welcome and recommend us openly to their customers. The Global Coverage Insights team (within GS&C) delivers strategic coverage insights and content to support these critical priorities, and it is imperative that the team?s work balances the need for controls and risk mitigation with the need to deliver clear insights and content that drives decision making/business impact.

A successful Senior Analyst candidate will play a key role in elevating our operational excellence culture and enable business processes that reflect a consistent commitment to critical privacy and risk requirements. They will be responsible for managing key activities and processes that support important strategic research studies with high leadership visibility. Responsibilities include, but are not limited to, process and controls management for coverage research studies, budget/purchase order management, internal compliance reviews/approvals, and coverage data sharing and disclosure policy. There will also be opportunities to contribute to cross-team strategic analyses and projects that focus on GS&C and Enterprise priorities.

Responsibilities Include:
? Lead Process Risk Self-Assessment (PRSA) activities across the global coverage insights team to ensure adherence to risk and compliance requirements.
? Collaborate with internal and external partners to action process governance requirements. Contribute to continual process improvement or re-engineering operational activities to increase agility and efficiency.
? Oversee coverage data disclosure policy and approvals for coverage-related data and collateral.
? Manage team budget creation, reporting, and related finance activities.
? Oversee purchase order creation and invoice reconciliation for projects with external research vendors.
? Contribute to strategic projects that help our stakeholders accelerate growth and drive enterprise KPIs.
? Contribute to cross-team projects that support shared goals across the GS&C organization.

Qualifications: ? Exceptional skill in project management, process organization, and attention to detail. Skill in driving results against aggressive timelines, managing multiple priorities, and executing flawlessly. ? Exceptional interpersonal, communication, and collaboration skills with the ability to work with team members across different functions, levels, and geographies. ? A self-starter with an ability to excel in a dynamic, ever-changing, or ambiguous environment as required. Strong mix of analytical and critical thinking skills to implement impactful solutions. ? Skill working with, analyzing, and summarizing data to develop clear conclusions and recommendations. ? Proficiency in Excel and PowerPoint required. ? Bachelor's Degree required.

Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we?ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
? Competitive base salaries
? Bonus incentives
? 6% Company Match on retirement savings plan
? Free financial coaching and financial well-being support
? Comprehensive medical, dental, vision, life insurance, and disability benefits
? Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
? 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
? Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
? Free and confidential counseling support through our Healthy Minds program
? Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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