Specialist, Renewal Sales

Job Title: Specialist, Renewal Sales Job Description The Sales Representative is responsible for demonstrating the value and benefits of our client?s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers. ? Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities ? Provide accurate weekly/ monthly/ quarterly sales forecast ? Mastery of product knowledge and technical understanding of services to assess client requirements ? Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage ? Manage external competitive pressures and handle objections to retain customers or win new customers ? Manage high volume of customer contacts through phone and email each day ? majority of communication is outbound ? Work with your team and management to provide a professional experience during all interactions with customers and prospects ? Maintain the customer management system (CRM) to ensure all relevant data is captured ? Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts ? Work with a team and report directly to a Sales Manager Location: USA, TN, Work-at-Home Language Requirements: English (Required) Time Type: Full time Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. For more information regarding your EEO rights as an applicant, please visit the following websites: ? English ? Spanish To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here.