Sr Customer Strategy

Remote, USA Full-time Posted 2025-03-08

Senior Customer Strategy and Portfolio Consultant

Champion the building, tracking, planning, and socialization of the comprehensive Customer Organization Plan and Strategy.
? Lead the development, management, tracking, and monitoring of Customer Organization performance against KPIs.
? Monitor the Customer Portfolio, including tracking risks, issues, and scope management.
? Develop executive-level presentations related to projects or the Customer Organization plan.
? Establish and maintain cross-functional partnerships throughout Customer, Commercial, and Operations Teams.

This role requires working from our Dallas, TX headquarters facility during business hours. Key Responsibilities: ? Strategic planning ? Managing cross-functional projects or portfolio planning ? Executive-level storytelling ? Developing strategies, plans, and decisions, and communicating them to executive leadership Requirements: ? Knowledge of project management, strategic planning, and portfolio management principles ? Skilled in Microsoft PowerPoint and creating high-quality, Executive-level presentations ? Ability to deliver a high volume of Executive-level presentations in short periods of time ? U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 ? Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Benefits: ? Southwest will help fund your 401(k) retirement savings with Company contributions up to 9% ? Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan

Estimated Salary: $120,000 - $150,000 per year

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