Travel Operations Specialist - REMOTE

About Sound:

Headquartered in Tacoma, WA, Sound Physicians is a physician-founded and led, national, multi-specialty medical group made up of more than 1,000 business colleagues and 4,000 physicians, APPs, CRNAs, and nurses practicing in 400-plus hospitals across 45 states. Founded in 2001, and with specialties in emergency and hospital medicine, critical care, anesthesia, and telemedicine... Sound has a reputation for innovating and leading through an ever-changing healthcare landscape ? with patients at the center of the universe.

Sound Physicians offers a competitive benefits package inclusive of the items below, and more:
? Medical insurance, Dental insurance, and Vision insurance
? Health care and dependent care flexible spending account
? 401(k) retirement savings plan with a company match
? Paid time off (PTO) begins accruing immediately upon start date at a rate of 15 days per year, in accordance with Sound's PTO policy
? Ten company-paid holidays per year

About the Role:

Under general supervision, conduct daily operations around the travel process for all Sound Ambassador physicians and Echo Locum Tenens. This includes maintaining travel data, generating and reconciling reports from various systems, researching and troubleshooting all travel issues that arise regarding hotel accommodations, housing agreements, flight arrangements and ground transportation. Position will work closely with travel agents, providers, and recruiters to arrange travel needs.

The Details: This role is fully remote.

In this role, you will be responsible for:
? Creating and maintaining reports from multiple databases
? Managing travel request dashboard
? Reconciling charges for air/hotel/rental car
? Troubleshooting/Acting as liaison for travel agent/recruiters/physicians
? Initiating hotel payment for approved provider reservations
? Coordinating travel and lodging for providers
? Maintaining records of travel arrangements and requests
? This role does include an on call aspect that can be handled remotely; less than 10 hours per month.
? Performing other related duties and special projects as assigned by manager

What we are looking for:
? Excellent time management and organizational abilities
? Excellent written and oral communication skills
? Ability to be assertive and make judgment calls
? Strong negotiation skills
? Attention to detail and accuracy
? Client service oriented (both internal and external)
? Creative and persistent problem solver
? Able to handle confidential material in a reliable manner
? Ability to interact and communicate with individuals at all levels of organization
? Strong interpersonal skills to handle sensitive situations and confidential information. Position continually requires demonstrated poise, tact, diplomacy, and good judgment.
? Ability to multi-task and prioritize workload in a fast-paced environment
? Proficiency with Microsoft Office, SharePoint, Salesforce, Concur

Knowledge:
? Some college coursework, associate degree, or certifications
? College degree from an accredited institution or a combination of education and experience preferred

Experience:
? 1-2 years office experience, including clerical office work and coordination of travel
? Prior experience with SalesForce, Sharepoint, and coordination of travel arrangements preferred

Sound Physicians is an Equal Employment Opportunity (EEO) employer and is committed to diversity, equity, and inclusion at the bedside and in our workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by federal, state, or local laws.

This job description reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment.

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