UPS Part-Time Remote Customer Service Jobs - Apply Now

UPS is a global leader in logistics and package delivery services, committed to providing exceptional customer service. We are seeking dedicated and reliable individuals to join our customer service team in remote, part-time positions across the United States. Position Overview: As a Remote Customer Service Representative, you will be the first point of contact for customers, helping them with inquiries, package tracking, billing issues, and more. You will provide a positive experience by delivering accurate, timely, and efficient service in a friendly manner. Key Responsibilities:

Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
Assist customers with package tracking, shipping solutions, billing inquiries, and general questions about UPS services.
Provide problem resolution by troubleshooting issues and offering appropriate solutions.
Document customer interactions and maintain accurate records in the CRM system.
Maintain a positive attitude and strong communication skills while working independently.

Qualifications:

High school diploma or equivalent required (some college preferred).
Previous customer service experience is a plus but not required.
Strong communication skills, both written and verbal.
Ability to multi-task and manage time effectively in a remote environment.
Familiarity with Microsoft Office or other common software tools.
Must have a quiet and professional home office space.
Ability to work independently with minimal supervision.
Must be located in the United States.

Schedule:

Part-time positions available.
Flexible hours (up to 25 hours per week).
Must be available to work weekends or evenings as needed.

What We Offer:

Competitive pay.
Flexible work hours.
Remote work with no commute.
Paid training.
Opportunity to grow with a leading company.

How to Apply:
Interested candidates should submit their resume and a brief cover letter outlining their customer service experience and availability.