Urgent Hire Remote $15 CSR Credit Specialist

Job Description

Title: CSR Credit Specialist
Employment Type: Temp to Hire
Salary: $15?
Schedule: Mon Fri | 9:00AM -6:00PM
Start Date: 02/05/2023
Location: Remote (Training will be onsite in Orlando, FL 32819)
Essential Duties/Responsibilities
Attend to client s questions, complaints, and concerns and facilitate satisfactory resolution
Conveys to the client a sense of expertise in our debt management product and services
Provide additional educational and referral resources to the client as needed
Follows established procedures; performs education and personal financial management counseling, specifically in credit card debt management
Maintains customer records by updating account information and processing customer adjustments
Remain well informed on system and product changes by reviewing resources available
Any other duties as assigned by management
Required Skills:
Familiarity with operating systems, Internet browsers, MS Office Products,
Excellent phone, verbal and written communication skills
Flexibility with work schedule
Have strong attention to detail and must be able to multi-task.
Ability to utilize effective interpersonal skills
Must be highly motivated with the ability to prioritize, plan, organize and follow through on work assignments
Ability to handle sensitive client information
?Must be able to work from home in a quiet environment
High Speed internet (DSL or cable) connection required.
Work Experience:
3+ years of previous customer service experience, care center experience a plus
Must have strong customer service and communication skills
Preferred:
Experience in credit counseling, financial services, call center or customer service.
Company DescriptionAbout RemX- The professional staffing division of EmployBridge, America?s Leading Workforce Specialist:
When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics

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