Virtual Assistant

Description
Company Description...
Our mission is to empower individuals to find fulfillment and success in their professional lives.
We spend almost one third of our life at work, yet too many people struggle to identify and pursue the right career path. According to national statistics, one in two people change their career field, one in three hate their jobs enough to want to quit, and the average person changes jobs 12 times before retirement.
At Realign (Jobtest.org), we are on a mission to change this by providing individuals with the tools and resources they need to make informed decisions about their professional careers, from exploration to advancement. Our goal is to help people identify their strengths, passions, and career objectives and match them with suitable opportunities.
We are nearing profitability and rapidly growing. We are seeking driven and talented individuals who are passionate about redefining the way we approach professional development. If you share our vision and are looking for a dynamic and rewarding career, we want to hear from you.
Position Description
Realign (Jobtest.org) is looking for a multi-talented Virtual Assistant to join our team, focusing on both Operations and Client Support. This role is central to our mission, involving a diverse range of responsibilities from operational support to direct client interaction and administrative tasks.
What You?ll Do
? Offer comprehensive customer support, handling client inquiries via Email and Live Chat.
? Assist with scheduling, rescheduling, and overall appointment management.
? Collaboratively work with career coaches, providing necessary support for their operations.
? Manage various back-office tasks, including invoice auditing, data organization, and administrative support.
? Support the CEO with a variety of dynamic tasks as the company evolves.
? Conduct internet research, and assist in link-building, email campaigns, and SEO projects.
? Handle administrative projects, email management, and other operational duties as needed.
Who You Are
? Committed to our mission and passionate about helping others achieve professional success.
? Adaptable, ready to handle diverse tasks ranging from customer interaction to high-level executive support.
? Detail-oriented with strong organizational and problem-solving skills.
? Tech-savvy, comfortable with new software and digital tools.
? Strong communicator, able to work autonomously and as part of a team.
? Resilient and flexible, thriving in a dynamic and changing environment.
? Eager to learn, grow, and contribute to a team that values innovation, creativity, and impact.
What You?ll Bring
? Excellent proficiency in English, both written and spoken.
? At least 3 years of experience in areas like customer support, recruitment, administrative tasks, or SEO.
? Experience in fast-paced, growth-oriented environments is strongly preferred.
? Proficiency in digital tools such as Slack, Zoom, Google Workspace, and customer support software.
Time Commitment
Full-time position, requiring availability Monday - Friday from 9:00 AM to 5:00 PM ET.
Location
Fully remote, allowing work from any professional environment.
About Realign
Our mission is to empower individuals to find fulfillment and success in their professional lives.
We spend almost one-third of our life at work, yet too many people struggle to identify and pursue the right career path. According to national statistics, one in two people change their career field, one in three hate their jobs enough to want to quit, and the average person changes jobs 12 times before retirement.
At Realign (Jobtest.org), we are on a mission to change this by providing individuals with the tools and resources they need to make informed decisions about their professional careers, from exploration to advancement. Our goal is to help people identify their strengths, passions, and career objectives and match them with suitable opportunities

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