Virtual Assistant/Operations Coordinator in Functional Nutrition

Virtual Assistant for Functional Nutrition Business Specializing in Women?s Health

Position: Virtual Assistant

Location: Remote

Hours: 5-10 hours/week, with potential to grow

Compensation: Based on experience

Are you a highly organized, tech-savvy virtual assistant with a passion for supporting women?s health? Join our dynamic team at Roots to Leaves, a functional nutrition practice specializing in empowering women to thrive through personalized care and holistic wellness.

The ideal candidate highly professional, self-led, treats customers like GOLD, and values communication and understands how important clear communication is when working on a virtual team.

This role requires use of Practice Better, Kajabi, ManyChat, and Asana. The ideal fit is familiar with these platforms.

Key Responsibilities: 1. Asana Management: Assign tasks to team members. Document SOPs.

2. Lab Ordering: Physically mail labs to our clients on a weekly basis and upload lab results to client portal

3. Client Experience: Review and respond to 1:1 applications.
Provide exceptional customer service by: Monitoring and responding to customer service emails. Following up on failed payments.

4. Marketing Support: Prepare and schedule newsletters and blogs. Set up ManyChat automations as needed. Document marketing metrics spreadsheet.

7. Team Onboarding: Send contracts to new team members.
Add new hires to Slack and Asana. Set up Practice Better accounts, packages, automations, and tags.

8. Technical Support: Troubleshoot and resolve miscellaneous tech issues. Update online courses and programs as needed.

Ideal Candidate:
Proven experience as a Virtual Assistant or in a similar role.
Understands client confidentiality is the uppermost priority.
Familiarity with Asana, Practice Better, ManyChat, and other tech tools.
Strong organizational and time-management skills.
Expert ?Googler?.
Excellent communication and customer service abilities.
Cannot be located in NY/NJ due to lab ordering restrictions.

PLEASE COMPLETE YOUR APPLICATION HERE: https://share.hsforms.com/1_UVU6-eSRGSzPIXaEk6yCgrin4k

Job Types: Part-time, Contract

Pay: $25.00 - $33.00 per hour

Expected hours: 5 ? 12 per week

Schedule:
? No weekends

Application Question(s):
? We will only consider candidate who submit this question via 5 minute max Loom video recording to this link: https://share.hsforms.com/1_UVU6-eSRGSzPIXaEk6yCgrin4k

Work Location: Remote