Virtual BDC Agent - SALES ( Fully Remote)

Virtual BDC Agent - SALES ( Fully Remote)

Position Overview:
The role of a Virtual BDC Agent, (Customer Engagement Specialist), is a vital member of the Virtual BDC department. Assigned team members are responsible for managing daily operations including inbound and outbound calls, text messages and emails.

Qualifications: Prospective candidates must demonstrate prior experience in the following: ? Call Center Experience is REQUIRED ? Prior professional exposure to customer service, sales positions ? Articulate. strong communication skills ? Results driven, high-performance standards ? Ability to work remotely, understand technology requirements ? Required Schedule Availability ( All in Central Timezone) ? Must be available 9am - 6pm, 10am-7pm &/or 11am-8pm

Responsibilities & Tasks:
The following is a breakdown of tasks expected to be completed during one?s time in this position.
? Consistent oversight of all assigned leads
? Schedule 10+ quality appointments per day
? Accurate data reporting, performacec tracking
? Professional presentation to assigned partners
? Mastery of all Owner Connect scripts, word tracks & process

Compensation:
Potential candidates are eligible for the following compensation opportunities:
? Hourly pay rate, overtime opportunities
? Bonus program based on assignment
? Paid time off & holiday time
? Healthcare program

Owner Connect
A Division of Twelve21 LLC

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:
? 401(k)
? Dental insurance
? Health insurance
? Paid time off

Schedule:
? 8 hour shift
? Monday to Friday
? Weekends as needed

Application Question(s):
? Please list your knowledge level from 0-5 (0 being none and 5 being expert) for each of the following programs:
? CDK
? VIN Solutions
? E Leads
? Dealer Socket
? Reynolds & Reynolds
? Xtime

Experience:
? Automotive BDC: 1 year (Required)

Work Location: Remote

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