Virtual Receptionist at SMITH. Alto, MI

Virtual Receptionist job at SMITH.. Alto, MI.

We are seeking experienced call-handling professionals for our elite Virtual receptionist position

. We are passionate about our Virtual Receptionist agents being able to shine and utilize their inner superpowers every day by providing the best work environment, pay, and culture. Working at Smith.ai allows you to earn an industry-leading income and grow your career from the comfort and convenience of your home. (Learn more about Smith.ai here.)

What you will do...

Work 100% remote, working in the convenience of your home
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? `` - Answering calls for a variety of different businesses and professionals
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? `` - Taking messages, screening new clients, booking appointments, collecting payments, and transferring calls
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? `` - Understanding the caller's needs and providing business information
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? `` - Being part of a team and contributing to continued excellence

You should apply if you...

Have strong typing and multitasking skills
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? `` - Have access to high-speed internet
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? `` - Have the ability to work flexible hours in a quiet setting remotely
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? `` - Are a professional and confident communicator with clients
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? `` - Are a proficient and confident computer user
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? `` - Speak smoothly and confidently in English

We want all-star agents who are...

Experienced professional communicators, verbally and in writing
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? `` - Instruction readers and listeners
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? `` - Solid ethical decision-makers
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? `` - Caring and respectful of everyone
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? `` - Responsive to change and understanding that there is always room to improve
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? `` - Multitaskers who can balance serving clients directly, too
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? `` - Resourceful and able to navigate learning new things with ease

We operate 24/7/365. We hire for both full-time (40 hours/week) and part-time positions. We offer flexible hours with a requirement to work one shift on Monday and a minimum of 25 hours per week. Our scheduling offers set hours, providing a level of predictability for our agents and contributing to a positive work/life balance. Shifts are broken into 2- to 5-hour blocks, and are scheduled based on the business needs of Smith.ai and its clients, as well as your availability.

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