Work-at-Home Customer Service Representative Job Openings (Full-Time)

Employer Industry: Customer Service and Business Process Outsourcing

Why Consider This Job Opportunity...
? Competitive base pay with regular reviews and raises based on tenure and performance
? Opportunities for bonuses and contests, including prizes such as electronics and trips
? Paid time off, paid holidays, and paid training opportunities available
? Comprehensive benefits package including medical, dental, and vision coverage options
? Fun and engaging work environment with a casual dress code
? Advancement opportunities within the organization

What To Expect (Job Responsibilities)
? Handle inbound customer inquiries and troubleshoot basic technical issues
? Listen to customers, understand their needs, and resolve issues effectively
? Utilize systems and technology for account management tasks
? Recognize sales opportunities and apply skills to upgrade services
? Ensure first call resolution through effective problem solving and call handling

What Is Required (Qualifications)
? Must be 18 years of age or older
? High school diploma or equivalent
? Excellent organizational, written, and oral communication skills
? Ability to type swiftly and accurately (20+ words a minute)
? Basic knowledge of Microsoft Office Suite and Windows operating system

How To Stand Out (Preferred Qualifications)
? Previous experience in customer service or sales roles
? Strong aptitude for conflict resolution, problem solving, and negotiation
? Ability to thrive in a fast-paced and changing environment
? Experience using call center technology and systems
? Demonstrated reliability with regular attendance and punctuality

#CustomerService #RemoteWork #CareerGrowth #CompetitiveCompensation #BPO

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