Work From Home
Job Title: Work From Home Customer Service Representative
Employer: FedEx
Job Description:
As a Work From Home Customer Service Representative at FedEx, you will provide remote support to customers, handling inquiries and resolving issues through phone, email, and chat. You will ensure that customers receive timely and accurate information about their shipments, supporting FedEx?s commitment to excellent customer service.
- Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat.
- Provide information about shipping services, rates, and delivery times.
- Resolve customer issues and complaints in a timely manner.
- Process orders, track shipments, and handle returns.
- Document customer interactions and maintain accurate records.
- Follow company policies and procedures to ensure customer satisfaction.
- Collaborate with other team members and departments to resolve complex issues.
- Qualifications:
- High school diploma or equivalent.
- Previous customer service experience preferred.
- Strong communication and problem-solving skills.
- Ability to work independently and manage time effectively.
- Reliable internet connection and a quiet workspace.
- Basic computer skills and familiarity with customer service software.
Similar Remote Jobs
Work From Home
Posted on: 21-11-2024 08:14
Work From Home
Posted on: 21-11-2024 08:14
Paid Test User
Posted on: 21-11-2024 08:14
Remote Sales Representative
Posted on: 21-11-2024 08:14
Remote Inpatient Coder
Posted on: 21-11-2024 08:14
General Labor Positions
Posted on: 21-11-2024 08:14
Spanish-English Medical Transcriptionist
Posted on: 21-11-2024 08:14
Online English Mentor
Posted on: 21-11-2024 08:14
Medical Transcriptionist Assistant
Posted on: 21-11-2024 08:14
Telecommute Sales Specialist
Posted on: 21-11-2024 08:14
(Entry Level/No Experience) Walmart Data Entry Work From Home ? Immediate Jobs
Posted on: 07-09-2024 00:00
Associate Media Analyst (Part-Time, Weekend, Remote)
Posted on: 02-01-2025 03:58
Manager, Marketing Finance
Posted on: 12-11-2024 02:59
Screening for Future Opportunities
Posted on: 15-12-2024 15:02
OS Build Quality Engineer
Posted on: 23-10-2024 04:42
CSR (Customer Service Representative)
Posted on: 16-12-2024 16:52
Scheduling and Customer Services Agent
Posted on: 23-02-2025 00:00
AMEX Virtual Assistant Job Australia
Posted on: 03-12-2024 06:01
Remote Data Entry Amazon Specialist - No Experience - Part-Time
Posted on: 16-11-2024 00:00
Account Executive - Online Division - Grand Canyon University - Remote
Posted on: 27-08-2024 00:00