WORK FROM HOME

Remote, USA Full-time Posted 2025-03-08

Job Title : Work From Home Customer Service Representative

Employer : FedEx...

Job Description :

As a Work From Home Customer Service Representative at FedEx, you will provide remote support to customers, handling inquiries and resolving issues through phone, email, and chat.

You will ensure that customers receive timely and accurate information about their shipments, supporting FedEx?s commitment to excellent customer service.

Key Responsibilities :
? Respond to customer inquiries via phone, email, and chat.
? Provide information about shipping services, rates, and delivery times.
? Resolve customer issues and complaints in a timely manner.
? Process orders, track shipments, and handle returns.
? Follow company policies and procedures to ensure customer satisfaction.
? Collaborate with other team members and departments to resolve complex issues.

Qualifications :
? High school diploma or equivalent.
? Previous customer service experience preferred.
? Strong communication and problem-solving skills.
? Ability to work independently and manage time effectively.
? Reliable internet connection and a quiet workspace.
? Basic computer skills and familiarity with customer service software.

Last updated : 2024-08-02

Apply for the Job

WORK FROM HOME

Similar Remote Jobs

WORK FROM HOME

Freelance Virtual Assistant

Virtual Support Trainer

Video Project Moderator

Remote Virtual Assistant

Field Service Technician

Online Chat Representative

Printing & Mailing

Remote Product Tester

Chat Support Professional

Remote Call Center Agent | WFH

Remote Sales Chat Agent

Google Data Analyst ? Los Angeles, CA, USA (Remote)

Online Order Filling Team Associate

Senior Clinical Psychologist - Remote

Provider Network Operations Data Analyst

Work-Remote- Enrollment Expert - US ONLY

Pre-Licensing Training Agent - Remote - South Carolina

Apple Home Advisor (Remote, Entry Level) $32/Hour

Guest Experience Manager