Remote Administrative/Customer Service

Employer Industry: Travel Agency

Why Consider This Job Opportunity...
? Competitive pay with opportunities for performance-based bonuses
? Flexible work schedule with the convenience of remote work
? Opportunities for career growth and advancement within the travel industry
? Access to travel discounts and perks for personal travel experiences
? Comprehensive training and support to excel in the role
? Health insurance coverage and additional benefits package

What To Expect (Job Responsibilities)
? Manage calendars, schedules, and appointments for team members and clients
? Serve as a primary point of contact for customer inquiries, providing prompt and professional assistance via phone, email, and chat
? Assist clients with booking travel arrangements, reservations, modifications, and cancellations
? Identify opportunities for process optimization and efficiency improvements in both administrative and customer service functions
? Maintain accurate records of customer interactions, transactions, and communications in the company's database systems

What Is Required (Qualifications)
? High school diploma or equivalent (Bachelor's degree preferred)
? Previous experience in administrative support, customer service, or a related field, preferably in the travel industry
? Exceptional organizational and time management skills with the ability to multitask and prioritize effectively
? Strong attention to detail and accuracy in data entry, document management, and communication
? Proficiency in using computer software and database systems, with advanced knowledge of Microsoft Office suite

How To Stand Out (Preferred Qualifications)
? 0-2 years of experience in a customer service or administrative support role within the travel industry
? Passion for travel and a commitment to delivering exceptional service to clients

#TravelAgency #RemoteWork #CustomerService #CareerGrowth #TravelDiscounts

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