Customer Support Executive

Job Summary

Job Type

Full-Time

Salary

$18.00 – $22.00 per hour

Working Hours

40 hours per week

Company

Amazon Inc.

Location

Washington State

Benefits

• Health Insurance


• Dental Insurance


• Paid Training


• Paid Vacations


• Retirement Savings Plan

Description

Amazon Inc. is seeking a dedicated and customer-oriented Customer Support Executive to join our team in Washington State. As a Customer Support Executive, you will be responsible for ensuring an excellent customer experience by addressing inquiries, resolving issues, and providing detailed information about our products and services.

Requirements

• High school diploma or equivalent; a bachelor’s degree is preferred.


• Minimum of 1 year of customer service experience, preferably in a call center environment.


• Excellent written and verbal communication skills.


• Strong problem-solving abilities and attention to detail.


• Proficient in Microsoft Office Suite and familiarity with customer service software tools.


• Ability to work independently and as part of a team.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.


• Resolve customer issues and complaints with a focus on customer satisfaction.


• Provide detailed information about Amazon products and services.


• Document customer interactions and maintain accurate records.


• Collaborate with other departments to ensure swift resolution of customer concerns.


• Stay updated with the latest company policies and product knowledge.

Benefits

Amazon Inc. offers a competitive benefits package including:

• Health Insurance


• Dental Insurance


• Paid Training


• Paid Vacations


• Retirement Savings Plan

Educational Qualifications

• High school diploma or equivalent; a bachelor’s degree is preferred.

Experience

• Minimum of 1 year of customer service experience, preferably in a call center environment.

Company Overview

Amazon Inc. is a global leader in e-commerce, cloud computing, and artificial intelligence. Our mission is to be Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online. We strive to offer our customers the best shopping experience by providing a wide variety of products and services, fast delivery, and exceptional customer service.

Why Join Amazon?

• Be part of a dynamic and innovative team.


• Opportunities for career growth and development.


• Competitive salary and benefits package.


• Work in a diverse and inclusive environment.

Equal Opportunity Employer Statement

Amazon is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Amazon is committed to providing accommodations for qualified individuals with disabilities in our job application process. If you require assistance or an accommodation due to a disability, please contact us.

Join us and make an impact at Amazon!

Apply Job!