Amazon online jobs
The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.Summary Of Responsibilities
Effectively communicate in a clear and professional manner at all times
Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
Effectively manage sensitive cases by reporting up the escalation matrix
Demonstrate excellent time-management skills
Maintains or exceeds targeted performance metrics
Actively seek solutions through logical reasoning and identify trends to suggest process improvements
Basic QualificationsQualitative Requirements?Graduation in any specialization from a recognized university.?Excellent communication skills (written and verbal) in English language.?Ability to communicate correctly and clearly with all customers?Good comprehension skills ? ability to clearly understand and state the issues customers present?Ability to concentrate ? follow customers issues without distraction to resolution?Work successfully in a team environment as well as independently?Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer?Excellent typing skills?Demonstrates an ability to successfully navigate websites?Demonstrates a proficient knowledge of email applications
Similar Remote Jobs
Amazon online jobs
Posted on: 23-01-2025 00:00
Target careers remote
Posted on: 23-01-2025 00:00
Amazon careers remote jobs
Posted on: 23-01-2025 00:00
Amazon chat Support jobs Work from home | Live Chat Jobs
Posted on: 23-01-2025 00:00
Amazon warehouse jobs
Posted on: 23-01-2025 00:00
Target hiring
Posted on: 23-01-2025 00:00
State farm careers
Posted on: 23-01-2025 00:00
Amazon flex warehouse jobs
Posted on: 23-01-2025 00:00
Target warehouse jobs
Posted on: 23-01-2025 00:00
Delta airlines careers remote
Posted on: 23-01-2025 00:00
Vending Machine Technician
Posted on: 08-01-2025 08:05
Remote Hospice Triage Nurse - Weekend Days
Posted on: 23-10-2024 04:42
Amazon Data Entry (Remote, Part/Full Time) $75000/Year
Posted on: 16-07-2024 18:44
Work from Home Jobs no Experience Immediate Start
Posted on: 07-09-2024 00:00
Walmart Call Center Work From Home Job $24/Hour - WFH
Posted on: 16-07-2024 18:50
Remote YouTube Video Editor
Posted on: 31-01-2025 09:58
Remote Sales Job
Posted on: 22-11-2024 05:34
Principal UX Product Designer - Inspire & Motivate(Remote Or Hybrid)
Posted on: 24-01-2025 04:51
Cashier - White Marsh Mall
Posted on: 28-01-2025 06:21
Google Customer Service Remote Job - Part-Time Remote
Posted on: 16-07-2024 18:41