Chat Support Associate - Remote Work

Job Description:Starbucks is seeking a Chat Support Associate to join our remote team based in Washington, D.C. This part-time position at the Associate level requires at least 3 years of experience in customer service or related fields. As a Chat Support Associate, you will be responsible for providing exceptional customer service and technical support to Starbucks customers through online chat platforms.Responsibilities:1. Respond to customer inquiries and provide information about products, promotions, and services.2. Resolve customer complaints and issues in a professional and timely manner.3. Troubleshoot technical problems and provide guidance on using Starbucks mobile app and website.4. Collaborate with other team members to ensure a seamless customer experience.5. Maintain a high level of professionalism and confidentiality in all interactions with customers.Requirements:1. Independent and driven personality traits to effectively work in a remote environment.2. Strong presentation and people management skills to engage with customers effectively.3. Excellent written communication skills and ability to multitask.4. Previous experience in customer service or technical support roles.5. Ability to work part-time hours and be available during evenings and weekends.6. Familiarity with Starbucks products and services is a plus.Benefits:1. Free accommodation for remote workers2. Gym membership reimbursement3. Life insurance coverage4. Opportunities for career growth and development within StarbucksWorking Environment:At Starbucks, we value teamwork, innovation, and shared success. Our remote team offers a dynamic and collaborative work environment where each team member is given the opportunity to grow and thrive.Deadline to Apply:August 16, 2024Equal Opportunity Statement:Starbucks is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply:Apply on GrabJobs and you will be notified if shortlisted for the job.Original job Chat Support Associate - Remote Work posted on GrabJobs ? To flag any issues with this job please use the Report Job button on GrabJobs.