Credentialing Specialist ? Non-Permanent (HSC2) DOH8417

Description

Credentialing Specialist ? Non-Permanent (HSC2) DOH8417...

This is a home-based (remote optional), full-time, non-permanent (12-month duration) Health Services Consultant 2 position.

This position is a key part of the Department of Health?s mission to protect and improve the health of Washington residents. As a subject matter expert, you will coordinate and manage the credentialing process for health care professionals within the HSQA Credentialing Section, ensuring both accuracy and compliance with regulations.

What You?ll Do

As the Credentialing Specialist, you will provide expert technical guidance to health care providers and staff on complex credentialing and regulatory matters. You?ll help resolve unique issues, recommend process improvements, and ensure licensing activities adhere to state laws and policies. Your role will directly contribute to enhancing patient safety and expanding access to health care across Washington State.

Key Responsibilities Include
? Credentialing Coordination: Evaluate applications for compliance with policies, laws, and credentialing standards. Manage the intake, verification, and approval processes, ensuring timely and accurate updates in licensing systems.
? Consultation and Support: Provide expert consultation to staff and providers on challenging credentialing questions. Interpret and explain licensing laws and procedures while assisting with the credentialing of new applicants.
? Issue Resolution: Identify and resolve irregularities in credentialing applications. Provide recommendations to management for process improvements.
? Quality Assurance: Conduct quality reviews of credentialing processes and ensure data accuracy in the credentialing systems.
? Collaboration: Coordinate with HSQA teams and external partners to streamline workflow and keep credentialing processes efficient.
? During public health emergencies, this role may assist with emergency response activities.

Ideal Candidate's Have Skills And Competencies In The Following
? Adaptability: You?re quick to learn and apply new information about evolving credentialing requirements and can explain them clearly to others.
? Independence: You thrive in a role with minimal supervision and can effectively manage confidential and sensitive information.
? Attention to Detail: You excel at identifying key data points and discrepancies, ensuring accuracy in credentialing records.
? Problem-Solving: You enjoy tackling complex issues, analyzing data, and offering well-considered solutions.
? Resilience: You handle challenges with a positive outlook and bounce back from setbacks.
? Collaboration: You?re a team player who builds strong relationships and works effectively with others to meet shared objectives.
? Communication: You have excellent communication skills, tailoring your messages to meet the needs of diverse audiences.
? Tech-Savvy: You?re comfortable using various software platforms, including databases and word processing programs.
? Customer Focus: You are dedicated to providing excellent service and solutions for customers.

This role offers an exciting opportunity to be a vital part of improving Washington State?s health care systems. If you are detail-oriented, enjoy solving complex problems, and want to make a meaningful impact, we encourage you to apply!

Location and Flexibility

We value work-life balance and offer the convenience of remote work with occasional in-person collaboration opportunities. Attending events or working In-office is rarely required and would be scheduled in advance. This is a remote/home-based position available to applicants residing anywhere in Washington State, as well as those living near the Oregon/Washington border and the Idaho/Washington border.

Required Qualifications

Experience defined below may have been gained through paid or unpaid activities. Please ensure any relevant experience defined below is outlined in your cover letter, resume, and/or applicant profile.

Each Of The Following Are Required
? Two (2) or more years of experience processing applications for a health profession or facility credentialing program.
? One (1) year or more of experience using the division?s Integrated Licensing and Regulatory System (ILRS) database.
? Two (2) or more years of experience resolving customer inquiries, problems or complaints in a high production environment.
? Six (6) months experience and an ability to use computer software as follows:
? Word processing software such as Microsoft Word to create, format, edit, preview, print, and save documents. Ability to use standard functions to select, edit, copy, paste, format, and spell check text.
? Electronic communications and calendar programs, such as Outlook, to compose, send, and respond to electronic mail, and coordinate schedules and schedule meetings.
? Electronic database system to update or maintain records.
? Accessing and searching internet to find and download information.

Preferred/Desired Qualifications
? Additional years of experience processing applications for a health profession or facility credentialing program.
? One or more years of experience reviewing documents and taking appropriate action based on an analysis of the information.
? Associate degree or higher education.
? Three (3) or more years of demonstrated knowledge and understanding of credentialing requirements, processes and procedures. Familiarity with commonly-used concepts, practices, and procedures within particular field of DOH credentialing.

Benefits And Lifestyle

We prioritize your work-life balance and offer one of the most competitive benefits packages nationwide, tailored to support your lifestyle. Discover more about 'Why DOH' by visiting Work@Health .

We are the Washington State Department of Health (DOH)

At DOH, we safeguard public health in an ever-evolving world. Through collaboration with local health jurisdictions and state, federal, and private partners, our programs, and services impact every Washingtonian and visitor daily. We're driven by Equity, Innovation, and Engagement, as outlined in our Transformational Plan for the future of Washington health.

Conditions of Employment

I am prepared, with or without accommodations, to do the following:
? Commit to a full-time 40-hour workweek schedule (flexible work schedule requests must be approved supervisor).
? Communicate through applications such as MS Teams and MS Outlook, and by phone while working remotely.
? Adjust my work schedule occasionally to align with business needs, which may entail working evenings and weekends.
? Perform my job duties either remotely from home or in person, on a drop-in basis, at the designated DOH site location.
? Occasional travel may be necessary, sometimes requiring overnight stays or trips out of state. You must be able to legally drive a vehicle or arrange alternative transportation for state business.
? Engage in emergency response exercises and high-priority assignments as assigned during emergency events.

Application Directions

To apply, click 'Apply' and complete the application. Attach your resume, and cover letter. In your Applicant Profile, include at least three professional references (including a supervisor, a peer, and someone you?ve supervised or led, if applicable). Please do not include private information such as social security number or year of birth.

Make sure to document your years of experience, skills, and abilities as listed in the qualifications section of this job posting.

Do Attach The Following
? Resume
? Cover letter
? 3 or more References, include in your applicant profile
? DD-214 (if applicable)

Veterans Preference: Applicants wishing to claim Veterans Preference must attach a copy of their DD-214 (Member 4 copy), NGB 22, or a signed verification of service letter from the United States Department of Veterans Affairs to their application. Please remove or cover any personally identifiable data such as social security numbers and birth year

Do not include or attach the following ? these documents will not be reviewed:
? REMOVE personal photos ? do not submit any documents containing personal photos.
? Transcripts (unless specifically requested in the Application Directions)
? Certifications or Diplomas
? Projects or Portfolios
? Letters of Recommendation

Equity, Diversity, and Inclusion: We regard diversity as the foundation of our strength, recognizing that differing insights and abilities enable us to reflect the unique needs of the communities we serve.

DOH is an equal-opportunity employer. We prohibit discrimination based on race/ethnicity/color, creed, sex, pregnancy, age, religion, national origin, marital status, the presence or perception of a disability, veteran?s status, military status, genetic information, sexual orientation, gender expression, or gender identity.

Questions and Accommodations: If you have questions, need accommodation in the application or selection process, or need information in an alternative format, contact Kristina Cox at [email protected] . For general DOH recruitment questions, email the Talent Acquisition Team at [email protected] . Deaf or hard of hearing contact Washington Relay Service at 7-1-1; individuals outside of Washington State contact Washington Relay Service at 1-800-833-6874.

Technical Support: Reach out to NEOGOV directly at 1-855-524-5627 for technical support and login issues.

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Supplemental Information

This recruitment may be used to fill positions of the same job classification across the agency. Once all the position(s) from the recruitment are filled, the candidate pool may be used to fill additional open positions for the next sixty (60) days.

Only applicants who follow the directions and complete the Application Process in full will have their responses reviewed for consideration.

Experience and education selected, listed, or detailed in the Supplemental Questions must be verifiable on the submitted applicant profile

Apply Job!