Customer Service Executive – Immediate Openings

Job Summary

Job Type: Full-Time

Salary: $18 – $20 per hour

Location: Austin, Texas

Benefits: Health, Dental, Paid Training, Paid Vacations, 401(k)

Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive. In this role, you will be responsible for delivering exceptional customer service and ensuring customer satisfaction. As a Customer Service Executive, you will be the first point of contact for our customers, handling inquiries, resolving issues, and providing information about our products and services.

Responsibilities

• Handle inbound and outbound customer calls in a professional manner.


• Respond to customer inquiries and resolve issues promptly and efficiently.


• Provide information about products and services to customers.


• Maintain accurate records of customer interactions and transactions.


• Collaborate with other departments to resolve complex customer issues.


• Meet performance targets and contribute to overall team goals.

Requirements

• High School Diploma or equivalent; Bachelor’s degree preferred.


• Previous experience in customer service or related field.


• Excellent communication and interpersonal skills.


• Strong problem-solving abilities and attention to detail.


• Proficiency in computer applications and CRM software.


• Ability to work flexible hours, including weekends and holidays.

Educational Qualifications

• High School Diploma or equivalent required.


• Bachelor’s degree in Business Administration or related field is a plus.

Experience

• Minimum of 1-2 years of experience in customer service or a similar role.


• Experience in a call center environment is an advantage.

Company Overview

At [Your Company Name], we are committed to providing top-notch customer service and creating a positive experience for our clients. As a leading provider of [specific products/services], we pride ourselves on our dedication to excellence and our strong customer-centric approach. Join our dynamic team and contribute to our mission of delivering unparalleled service and support.

We offer a competitive salary package, comprehensive benefits, and opportunities for growth and advancement. If you are passionate about customer service and looking for a challenging and rewarding career, we encourage you to apply for the Customer Service Executive position today!

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