Customer Service Representative/Logistics Coordinator – Work From Home Jobs

**Job Summary**

**Job Title:** Customer Service Representative/Logistics Coordinator

**Job Type:** Full-Time

**Salary:** Competitive, based on experience

**Working Hours:** 8 hours per day, Monday – Friday

**Company:** American Express

**Flexible Schedule Opportunity:** Yes

**Remote Location:** Yes

**Benefits:** Health, Dental, Paid Training, Paid Vacations, Retirement Plan, Employee Discounts

**Job Description**

American Express is seeking a motivated and efficient Customer Service Representative/Logistics Coordinator to join our team. This is a remote position that offers a flexible schedule and a fantastic opportunity for those who thrive in a customer-centric environment. As a key member of our team, you will be responsible for managing customer interactions and logistics to ensure smooth operations.

Your role will involve providing top-notch customer service, coordinating shipments, and handling various logistics tasks. You will have the flexibility to work from home, making it an excellent opportunity for those who prefer a remote working environment.

**Requirements**

1. Excellent communication skills, both verbal and written.

2. Strong organizational skills and attention to detail.

3. Ability to multitask and manage time effectively.

4. Proficiency in Microsoft Office Suite and logistics software.

5. Experience in customer service and logistics coordination.

6. Ability to work independently and as part of a team.

7. High-speed internet connection and a dedicated workspace.

**Responsibilities**

1. Handle customer inquiries and provide accurate information regarding shipments and logistics.

2. Coordinate and track shipments to ensure timely delivery.

3. Resolve any issues or discrepancies related to shipments.

4. Maintain and update shipment records and documentation.

5. Communicate with logistics partners and vendors to ensure efficient operations.

6. Provide exceptional customer service and support.

7. Report to management on logistics performance and customer satisfaction.

**Benefits**

1. Comprehensive health and dental insurance.

2. Paid training and professional development opportunities.

3. Paid vacations and holiday leave.

4. Retirement plan with company match.

5. Employee discounts on products and services.

6. Flexible working hours and remote work opportunities.

7. Supportive and dynamic work environment.

**Educational Qualifications**

1. High school diploma or equivalent required.

2. Bachelor? degree in Business Administration, Logistics, or related field preferred.

**Experience**

1. At least 2 years of experience in customer service or logistics coordination.

2. Experience working in a remote setting is a plus.

**Company Overview**

American Express is a globally recognized and respected brand, known for providing exceptional financial products and services to customers around the world. We pride ourselves on our commitment to customer satisfaction and operational excellence. Our team is dedicated, diverse, and driven to achieve our mission of making financial services accessible and efficient for all. We offer a supportive work environment that encourages growth, innovation, and professional development. Join us and be a part of a renowned company where your skills and contributions are valued and rewarded.

If you meet the above requirements and are passionate about providing excellent customer service and logistics coordination, we encourage you to apply today. Become a part of American Express, where we value our employees and provide opportunities for career growth and personal development.

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