Customer Success Team Member

Remote, USA Full-time Posted 2025-03-08

Job Description

College Promo is a high pace, fast-growing national apparel and promotional products company serving colleges, universities, and businesses across the U.S. We provide apparel and promotional items for events like orientations and campus activities. Think Orientation merch, Intramural Champs tees, campus 5Ks water bottles, that's our stuff...

Position: Full-Time Account Manager

Job Duties include, but are not limited to:
? Communicate with customers, via phone or e-mail, about current and new orders
? Creating/editing sales orders, quotes, and invoices
? Researching apparel products and promotional items, using our Sage database
? Answering phones and helping customers with any questions or concerns they might have on current and new orders
? Managing and growing our current customer base of over 100 schools
? Work cross functionally within the company to communicate with all stakeholders in customers' success
? Create and maintain relationships with customers to better understand and achieve their needs
? Creating UPS shipments
? Travelling to conferences in the spring and fall to represent the company

Benefits:
? Accrued paid time off/vacation time
? Flexible schedule
? Monthly health insurance benefit
? Quarterly Team Performance Bonus

We're looking for a candidate who can effectively identify and address customer needs to support their success with our products. If you?re excited to join a dynamic team and make a positive impact, we?d love to hear from you! Apply now and let?s get started

Apply Job!

Apply for the Job

Customer Success Team Member

Similar Remote Jobs

Customer Success Team Member

Remote Executive Administrative Assistant

Non Profit Customer Support

Virtual Assistant (Part-time Contract)

Project Coordinator (Contract Basis)

Executive Search Partner, Insurance

Remote Call Center Representative

Customer Service Personnel (Remote)

Banking Sr. Customer Service

Licensed Therapist - Remote

Registered Pharmacist - Hybrid Work from Home Rotation

Remote CAT Claims Adjuster

Sr. Project Manager- PMP (with Childcare exp) in Austin, TX (Remote) local to Texas or willing to relocate to Texas

lead decision scientist/lead data scientist, Global Fraud & Risk...

Teach online- you design your class

Part-Time Customer Service Representative

Operations Analyst - Sanctions Screening Center of Excellence - 3rd Shift

Retail Sales Representative

Online Travel Associate-Entry Level

Manager, Disney+ Pricing and Yield Management