Customer Support Specialist (Remote) AT Chewy

Remote, USA Full-time Posted 2025-03-08

Join the Chewy team as a Customer Support Specialist in a remote position. As a key player in the customer experience, you'll provide exceptional service via phone, email, and chat. Addressing inquiries, resolving issues, and ensuring customer satisfaction are your main responsibilities. Strong communication skills, problem-solving abilities, and a passion for helping customers are essential. Enjoy the flexibility of working from home while contributing to Chewy's commitment to pet happiness. Apply now to be a vital part of the Chewy family.

Responsibilities: ?Customer Assistance: Assist customers with inquiries, product information, order tracking, and problem resolution through various communication channels. ?Product Knowledge: Stay informed about Chewy's wide range of products and services to provide accurate information and recommendations to customers. ?Communication Skills: Utilize effective communication skills to interact with customers in a positive and professional manner, ensuring a seamless customer experience. ?Problem Solving: Identify and resolve customer issues promptly, aiming for first-call resolution whenever possible. ?Documentation: Maintain detailed and accurate records of customer interactions, transactions, comments, and complaints.

Requirements: ?Excellent Communication: Strong verbal and written communication skills. ?Customer-Focused: A passion for delivering exceptional customer service and a customer-first mindset. ?Tech-Savvy: Comfortable navigating multiple systems simultaneously and adapting to new technologies.

Apply Job!

Apply for the Job

Customer Support Specialist (Remote) AT Chewy

Requirements: ?Excellent Communication: Strong verbal and written communication skills. ?Customer-Focused: A passion for delivering exceptional customer service and a customer-first mindset. ?Tech-Savvy: Comfortable navigating multiple systems simultaneously and adapting to new technologies.

Similar Remote Jobs

Customer Support Specialist (Remote) AT Chewy

Data Entry Operator Work, limited vacancy

Remote Part Time Data Entry Clerk

Online Jobs UK: No Experience Required

Virtual Hiring Event-Medical Receptionist-Columbia-November 14 (646290)

Work From Home Customer Service Agent

Content Writer & Social Media Coordinator

Customer Service Representative- Entry Level (Remote)

Customer Care Representative - Part Time

Administration Executive Fresher Job (Part time/Remote)

No Experience Review Writer Easy Phone Job

Select Account Manager (Chicago)

Sales Reps. Needed-Remote Positions-No Cold Calls-We Train & Promote!

Fully Remote Account Executive/Closer (OTE up to $125K+/yr.) - Draw vs Commission

Virtual Entry-Level Data Entry Clerk Admin (Fully Remote)

Graduate Communication ? Adjunct Faculty ? Online (Remote) ? College of Humanities and Social Sciences

Online Order Filling Team Associate

IT Recruiter ? 95% remote opportunity

Remote Pharmacy Technician

Sr. Payroll Specialist