CVS Health Customer Support Representative (Remote) – Apply Now

Job Summary

Job Type: Full-time

Salary: Competitive, commensurate with experience

Working Hours: Standard business hours with some flexibility

Company: CVS Health

Location: Remote

Benefits: Health, Dental, Paid Training, Paid Vacations, 401(k) plan, and more.

Description

CVS Health is seeking a motivated and customer-focused individual to join our team as a Customer Support Representative. This remote position is an excellent opportunity for someone who enjoys problem-solving and helping others. As a Customer Support Representative, you will be the first point of contact for our customers and will play a critical role in ensuring their satisfaction with our products and services.

Key Responsibilities:

• Handle inbound and outbound customer calls in a professional manner
• Respond to customer inquiries via email and chat
• Provide accurate information about our products and services
• Resolve customer complaints and issues efficiently
• Maintain detailed records of customer interactions and transactions
• Collaborate with other departments to address customer needs
• Conduct follow-up calls to ensure customer satisfaction

Requirements:

• High school diploma or equivalent
• Excellent verbal and written communication skills
• Previous experience in customer service or a related field
• Strong problem-solving abilities
• Ability to work independently and as part of a team
• Proficiency with basic computer applications (Microsoft Office, etc.)
• Reliable internet connection and a quiet workspace

Educational Qualifications:

• High school diploma or equivalent (required)
• Additional certifications in customer service or related fields (preferred)

Experience:

• 1-2 years of experience in customer service or a related field

Company Overview

CVS Health is a leading healthcare innovation company with a clear mission: helping people on their path to better health. We are pioneering a bold new approach to total health by making quality care more affordable, accessible, and integrated for millions of people nationwide. From providing pharmacy services and health plans to offering walk-in medical clinics, CVS Health is transforming healthcare through innovation. Join us to be part of a company where you can make a meaningful difference in the lives of others.

If you are passionate about providing exceptional customer service and want to work in a supportive and dynamic environment, we encourage you to apply now. Start your journey with CVS Health today!

Apply Job!