CYP Fee Assistance Operations Clerk Remote - WFH

The CYP Fee Assistance Operations Clerk is a crucial part of the Child and Youth Programs (CYP) within the Department of the Navy, providing administrative support and ensuring that families receive the necessary financial assistance for childcare services. This remote, work-from-home role offers the flexibility to contribute to an essential program from anywhere in the United States.

Key Responsibilities:

Data Entry and Verification: Accurately enter and maintain records of families receiving fee assistance.
Communication: Serve as a primary point of contact for families, answering inquiries about fee assistance and resolving issues promptly.
Documentation Management: Collect, review, and process required documents from families and childcare providers.
Report Generation: Prepare and distribute periodic reports on fee assistance activities and statistics.
Policy Compliance: Ensure all operations align with Department of the Navy policies and regulations.
Collaboration: Work closely with other team members, childcare providers, and families to provide seamless support.

Qualifications:

Education: High school diploma or equivalent; additional administrative or business coursework is a plus.
Experience: Prior experience in administrative support, data entry, or customer service, preferably in a remote setting.
Skills:

Strong organizational skills and attention to detail.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Excellent communication skills, both written and verbal.
Ability to manage time effectively and meet deadlines.

Attributes:

Self-motivated and capable of working independently.
Customer-focused with a commitment to providing high-quality service.
Adaptability and problem-solving abilities.

Benefits:

Health Insurance: Comprehensive health insurance plans, including medical, dental, and vision coverage.
Remote Work Flexibility: Enjoy the benefits of working from home with a supportive and dynamic team.
Paid Time Off: Generous vacation, sick leave, and holidays.
Retirement Plans: Access to retirement savings plans with employer contributions.

Apply Now: Join the Department of the Navy and make a difference in the lives of military families. Click Apply Button here to apply and become a part of a dedicated team supporting our nation's service members.