disney social media customer support job

Detailed job description regarding the Department or Group:

The Disney Music Gathering (DMG) is the music center for The Walt Disney Organization, including all parts of music commercialization and advertising: Disney Music Publishing, recorded music (Walt Disney Records and Hollywood Records), and Disney Concerts DMG licenses music for use in a wide range of media, including gaming, television... print, and consumer goods, as well as distributes music physically and digitally.

Work Rundown:

Within the Sales and Digital Department, the Sales and Digital Specialist supports multiple verticals and focuses on them. This includes overseeing the editorial placement of music on fitness apps, coordinating with select digital accounts, and directing DMG's efforts in opportunities involving voice technology and smart speaker marketing. They are in charge of ensuring that DMG's podcasts are delivered to podcast platforms through the corporate distribution agreement, facilitating UGC sound delivery and claiming, supervising relevant Wiki pages, and managing pivot pages and QR Codes as needed.

Obligations and responsibilities:

Fitness Account Liaison Track DMG's connections to a variety of fitness applications, such as Peloton, Supernatural, and Medrhythms, among others.

Distinguish approaches to innovatively support DMG discharges with wellness accomplices. To get the most relevant opportunities, take into account the unique characteristics and demographics of each platform. This includes, but is not limited to, raising funds for major film and television releases, major tentpole anniversaries, and artist priorities.

Make contact with members of the internal team to obtain approvals for all branded efforts.

After campaigns have ended, examine and promote the outcomes. Make use of this information to help plan for the future.

Advanced Showcasing Drives

Inside Constructed Turn Pages

Wikipedia Page Update

UGC Library Demands and Asserting

Verse Conveyance

Voice and Brilliant Speaker Advancement

(Voice = the method involved with asking advanced colleagues for results. Ex: Play Let It Go, Alexa) Smart Speakers are devices that respond to voice commands. Siri, Alexa, Hey Google, etc.)

Maintain a constant pulse on the most recent voice assistant technology (Siri, Alexa, Google).

Make sure that an effective workflow is in place for executing creative initiatives to support projects in a timely manner. On a regular basis, analyze DMG's voice data to see where we might be able to lean in and incrementally increase streaming consumption through voice requests and measured results. Point Person for Select Digital Accounts Liaise with select digital partners to market Disney releases for consumption on their platforms. These partnerships can include social asset ideas, advertising ideas, and other creative marketing methods.

With growing new offerings, create and expand new opportunities.

Digital broadcast Conveyance

Work with inward DMG groups creating webcasts to see that appropriate materials are conveyed through the digital recording inventory network with TWDC Stage Circulation Operations.

Work with inner groups to make and execute social and advanced promoting for digital recording support.

Frequently measure and share podcast listening results.

Skills and qualifications required:

three or more years' experience working in digital marketing and development or similar technology fields in the music industry.

familiarity with smart speakers and devices as well as experience working with third-party partners

Passion for music; ability to multitask; attention to detail; excellent communication, organization, and follow-through skills; willingness to learn proprietary software as needed; must be familiar with Microsoft Outlook and other programs.

This position is four days a week in our Burbank office and requires a bachelor's degree.

The employing range for this situation in Burbank, California is $81,100.00 to $104,800.00 each year founded on a 40-hour work week. The requirements of the business may influence the number of scheduled hours per week. The actual base pay will take into account internal equity and may also vary depending on the candidate's location, knowledge, skills, and experience related to the job, and other factors. A reward or potentially long haul impetus units might be given as a component of the pay bundle, notwithstanding the full scope of clinical, monetary, as well as different advantages, subject to the level and position advertised.

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Flexibility: Employees can often choose their working hours, making it easier to balance personal and professional commitments.

Reduced Commuting: Eliminating the daily commute saves time and money, leading to increased productivity and less stress.

Access to a Broader Talent Pool: Employers can recruit talent from anywhere, not limited to local candidates.

Cost Savings: Companies can save on overhead costs related to office space, utilities, and supplies, while employees save on commuting and work-related expenses.

Increased Productivity: Many remote workers report higher levels of productivity due to fewer office distractions.

Improved Work-Life Balance: The flexibility of remote work can lead to a healthier work-life balance, reducing burnout.

Diverse Work Environment: Remote work often fosters a diverse workforce, as employees can come from various geographic and cultural backgrounds.

Qualifications for Remote Jobs
Technical Skills: Depending on the role, proficiency in specific software, tools, or programming languages is often required.

Self-Discipline: The ability to stay focused and manage time effectively without direct supervision is crucial.

Communication Skills: Strong written and verbal communication skills are essential for collaborating with team members and clients remotely.

Problem-Solving Abilities: Employees should be able to tackle challenges and find solutions independently.

Adaptability: Being open to learning new tools and adjusting to different work environments or tasks is important.

Prior Experience: Many remote positions prefer candidates with previous remote work experience or relevant industry experience.

Organizational Skills: The ability to manage multiple tasks and prioritize effectively is critical for success in a remote setting.

disney social media customer support job

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