Entry Level - Customer Service

Remote, USA Full-time Posted 2025-03-08

We're seeking a highly skilled and empathetic Customer Service Representative to join our team! As a remote Customer Service Representative, you will be the first point of contact for our customers, providing timely and effective solutions to their inquiries, concerns, or issues. If you're passionate about delivering top-notch customer service, are comfortable working in a fast-paced environment, and have excellent communication skills,

we'd love to hear from you!

Responsibilities: ? Provide exceptional customer service via phone, email, chat, and social media ? Respond to customer inquiries, resolve concerns, and escalate complex issues as needed ? Troubleshoot product or service-related problems in a timely and professional manner ? Document all interactions and update customer records accurately ? Meet or exceed performance metrics, including resolution rates, response times, and customer satisfaction scores ? Collaborate with internal teams to resolve issues and improve processes ? Stay up-to-date on company policies, procedures, and products/services

Requirements: ? High school diploma or equivalent required ? Excellent written and verbal communication skills ? Strong problem-solving and analytical skills ? Ability to work independently and collaboratively as part of a remote team ? Proficiency in technology, including cloud-based software and collaboration tools (e.g., Zoom, Slack) ? Adaptability and flexibility in a fast-paced, dynamic environment

Job Type: Part-time

Pay: $1,800.00 - $2,800.00 per month

Expected hours: 25 per week

Shift:
? Night shift

Work Location: Remote

Apply Job!

Similar Remote Jobs

Entry Level - Customer Service

Posted on: 07-12-2024 04:21

Customer Service Associate - Work from Home

Posted on: 07-12-2024 04:21

Doordash Customer Support ? Freshers Jobs

Posted on: 07-12-2024 04:21

Remote Bookkeeper | WFH Opportunity

Posted on: 07-12-2024 04:21

Remote Non-Profit Accountant (Full-Time)

Posted on: 07-12-2024 04:21

Remote Nurse Case Manager Opportunity

Posted on: 07-12-2024 04:21

Remote: Data Entry Analyst

Posted on: 31-01-2025 10:02

Warehouse Operations Specialist

Posted on: 18-09-2024 00:00

Customer Care Specialist ( Remote / WFH )

Posted on: 12-11-2024 02:59

Editorial Assistant (Part time - Remote)

Posted on: 25-10-2024 07:24