(Hiring Now) Fedex Online Customer Service Jobs Remote ? Part-Time

Hiring Now: FedEx Online Customer Service Jobs Remote ? Part-Time

Job Summary...

Are you looking for a flexible part-time job that you can do from the comfort of your home? FedEx is currently hiring for Online Customer Service Representatives. This remote position offers a flexible schedule with working hours under 4 hours per day. The salary is competitive and will be discussed during the interview process. As a FedEx employee, you will enjoy benefits such as Health and Dental insurance, Paid Training, and Paid Vacations.

Job Description:

As an Online Customer Service Representative at FedEx, you will be the primary point of contact for our customers. Your role will involve handling inquiries, resolving issues, and providing exceptional service to our customers through various online channels such as email, chat, and social media. This position requires excellent communication skills and the ability to multitask efficiently.

You will be responsible for maintaining a high level of professionalism, ensuring customer satisfaction, and following company protocols and guidelines. The ideal candidate will be a proactive problem solver who can handle stressful situations calmly and effectively.

Requirements:

1. Excellent verbal and written communication skills.

2. Strong problem-solving abilities.

3. Proficiency in using computers and online platforms.

4. Ability to work independently and manage time effectively.

5. High-speed internet connection and a quiet workspace at home.

6. Customer service experience is preferred.

7. High school diploma or equivalent.

Responsibilities:

1. Respond to customer inquiries via email, chat, and social media.

2. Resolve customer issues and complaints in a professional manner.

3. Provide accurate information about FedEx services and products.

4. Document customer interactions and follow up as needed.

5. Escalate complex issues to the appropriate department.

6. Maintain a high level of customer satisfaction.

7. Adhere to company policies and procedures.

Benefits:

? Health and Dental Insurance

? Paid Training

? Paid Vacations

? Flexible Working Hours

? Remote Work Opportunity

? Competitive Salary

Educational Qualifications:

? High school diploma or equivalent.

Experience:

? Customer service experience is preferred but not required.

Company Overview:

FedEx is a globally recognized leader in logistics and transportation, providing fast and reliable delivery services to customers around the world. Our commitment to excellence and customer satisfaction has made us one of the most trusted names in the industry. We value our employees and offer a supportive work environment with opportunities for growth and development. Join our team and be a part of a company that makes a difference every day.

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