IT Apprentice (Remote)

Human Resources & Administration
IT Apprentice (Remote)

Preferable Location(s): Pune | Internship

About Amber (https://amberstudent.com/)

Long-term accommodation booking platform for students (think booking.com for student housing). Amber helps 80M+ students worldwide, find and book full-time accommodations near their universities, without the hassle of negotiation, non-standardized and cumbersome paperwork, and broken payment process. We are the largest and fastest-growing student housing platform globally, with 1M+ units listed in 6 countries and across 100+ cities. We are growing rapidly and targeting $ 2B in annual gross bookings value by 2024.

If you are passionate about making international mobility and living seamless and accessible, then - Join us in building the future of student Housing! (We are amongst the fastest growing companies in the Asia Pacific as per Financial Times https://www.ft.com/high-growth-asia-pacific-ranking-2022).

About the role:

We are looking for a... motivated IT Apprentice to join our dynamic IT team. The ideal candidate will have foundational knowledge in networking (CCNA preferred) and experience or coursework in asset management. This apprenticeship provides a unique opportunity to gain hands-on experience and develop essential skills in a fast-paced IT environment.

Key Responsibilities:

1.Technical Assistance:
? Provide first-line support for IT-related issues, including hardware and software troubleshooting.
? Assist in resolving user queries and ensure timely escalation of complex issues.

2.Network Support:
? Assist in the setup, configuration, and troubleshooting of network devices.
? Support network monitoring and maintenance activities.
? Participate in implementing network security measures.

3.Asset Management:
? Help maintain an accurate inventory of IT assets (hardware and software).
? Assist in documenting asset management processes.
? Support the lifecycle management of IT assets, including procurement, deployment, and retirement.

4.Learning and Development:
? Participate in training sessions and workshops to enhance technical skills and knowledge.
? Collaborate with team members on projects to gain practical experience.

Qualifications:

Education:
? Currently pursuing or recently completed a degree or certification in Information Technology, Computer Science, or a related field.

Technical Skills:
? Knowledge of networking concepts and protocols (CCNA certification preferred).
? Familiarity with asset management practices and tools.
? Basic understanding of Windows, Linux, and Mac operating systems and common applications.

Soft Skills:
? Strong problem-solving skills and attention to detail.
? Excellent communication and interpersonal skills.
? Ability to work collaboratively in a team-oriented environment.

Benefits:
? Hands-on experience in a professional IT setting.
? Mentorship from experienced IT professionals.
? Opportunities for skill development and career advancement.

Application Process:
? Interested candidates should submit their resume and a cover letter outlining their relevant experience and interest in the position to [email protected].

We look forward to welcoming a new IT Apprentice to our team

Apply Job!