Kitchen Virtual Designer

Description

The Virtual Designer at Lowe s is dedicated to delivering exceptional customer service while helping clients create functional and aesthetically pleasing kitchen designs. Utilizing computer-aided drafting 20/20 software, you will prepare detailed designs that meet the specifications provided by Kitchen Sales Specialists or customers. Your role involves collaborating with various... stakeholders to enhance the overall customer experience and ensuring that designs reflect the tastes and needs of the clients.

Company Culture and Environment

At Lowe s, we foster a culture that values quality customer service and teamwork. Associates are encouraged to be friendly and professional while prioritizing customer needs. Collaboration with peers and consistent communication across departments are key elements of our work environment.

Career Growth and Development Opportunities

This position includes continuous cross-training with the Kitchen Sales Specialist role, providing opportunities for professional development and the enhancement of processes and procedures related to the business model.

Detailed Benefits and Perks
Opportunities for continuous training and professional development
A diverse and inclusive work environment
Competitive pay range based on experience and location

Compensation and Benefits

Pay Range: (20.19 - )33.66 per hour. Starting pay may vary based on factors including position offered, location, education, training, and experience. For more details on benefits and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Why you should apply for this position today

Joining Lowe s as a Virtual Designer presents an exciting opportunity to directly impact customer satisfaction by creating tailored kitchen designs. You will be part of a supportive team that values innovation and strives to provide the best service in the home improvement sector.

Skills
Proficiency in computer-aided design software (20/20)
Strong understanding of customer service practices
Knowledge of remodeling and installation processes
Excellent communication skills
Ability to listen to and understand customer needs
Competence in project management and follow-up

Responsibilities
Provide superior customer service through kitchen design using 20/20 software
Prepare detailed designs based on specifications from customers and Kitchen Sales Specialists
Collaborate with store associates and service providers to address customer needs
Follow up on customer inquiries to ensure project requirements are met
Monitor order statuses and communicate updates to customers
Assist in the development of business processes through cross-training

Qualifications
High school diploma or equivalent
Experience in customer service, preferably in retail or design
Familiarity with kitchen design and remodeling is preferred

Education Requirements
High school diploma or equivalent

Education Requirements Credential Category
High School Diploma

Experience Requirements
Experience in customer service; prior experience in kitchen design or home improvement is a plus.

Why work in Manchester, CT

Manchester is a vibrant community that combines suburban comfort with easy access to urban amenities. The area offers a variety of parks, shops, and dining options, making it an attractive place to live and work. With a strong sense of community and numerous recreational activities, Manchester provides an ideal setting for personal and professional growth

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