Live Chat Specialist

Remote, USA Full-time Posted 2025-03-08

ClassicPlan Premium Finance, a leading financial services company in the insurance industry, has been simplifying insurance funding with exceptional service for over 39 years. With a strong reputation built on quality and trust, we are dedicated to providing top-notch customer service to our clients. We are currently seeking a Live Chat Specialist to join our dynamic team. This role involves engaging with customers via live chat, providing support, and educating them about our services. This is a fantastic opportunity for those looking to grow their career in the financial services industry, particularly in a customer service role that is both challenging and rewarding.Responsibilities
? Engage with customers via live chat to provide support and assistance
? Respond to customer inquiries in a timely and professional manner
? Resolve customer issues and escalate complex problems to the appropriate team
? Provide product information and educate customers on our services
? Maintain... accurate records of customer interactions
Requirements
? Excellent written and verbal communication skills
? Strong customer service orientation
? Ability to multitask and prioritize in a fast-paced environment
? Previous experience in a customer service role preferred
? Proficiency in typing and computer skills
Additional information
If you are a team player with a positive attitude and a desire to help customers, we encourage you to apply for the Live Chat Specialist position at Classic Plan. Join us in providing exceptional service to our clients and growing your career in the financial services industry

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Live Chat Specialist

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