Marketplace (Amazon) Content Operations Manager

Remote, USA Full-time Posted 2025-03-08

Oversee day-to-day content management operations, ensuring high quality and on-time delivery of all content development projects
Build a high performing Content Operations team ? Hire right, coach and develop the Content Operations team
Provide subject matter expertise on content optimization to digital content team, clients, and cross-functional teams, helping to maintain best in class content execution
Assess existing processes and lead the development of SOPs and more optimized workflows that ensure greater speed/efficiency while enhancing quality of output
Proactively assess merchandising data needs and work with data engineering team to develop or ingest such platform data into our in-house reporting tools
Effective resource planning and management ? ability to forecast department capability or resource needs in advance to avoid resource constraints that can hamper quality work delivery
Bachelor?s Degree preferred
Highly proficient at organizing and analyzing data with Microsoft Excel
Has at least 3 years experience of independently developing and executing Marketplace Content Strategy (SEO, Enhanced Brand Content, Variation Strategy) on platforms such as Amazon, Walmart, and eBay.
Has strong business acumen and analytical skills to build insights-driven content optimization proposals
Has a holistic understanding of the critical growth factors that influence success on ecommerce marketplaces.
Must be a proactive, critical thinker, team player, who thrives working in a fast-paced entrepreneurial environment, is organized, detail oriented, collaborative, and fully embraces positive change.
Innovative problem-solver and self-starter who enjoys researching new platforms, technologies, and other resources to continuously enhance or improve existing processes.
Is an excellent communicator (written and verbal) with a keen attention to detail
Is an effective people manager or team lead who has a demonstrated track record of leading teams to consistently deliver high quality work on-time and in-full
Is available for full time work Monday ? Friday, for an eight (8) hour window between 7:30 am and 5:00 pm EST