Payments and Fraud Strategy Manager

Remote, USA Full-time Posted 2025-03-08

What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social casino company in the world. We?re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we?re always... acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We?re taking that foundation of success and bringing it to the digital space ? ready to join us? What's the position? As a Payments and Fraud Strategy Manager, you will lead the development and implementation of strategies to optimize payment processes and mitigate fraud risks. This role involves a deep understanding of payment systems, fraud detection methodologies, and the ability to devise and execute effective strategies to ensure secure and seamless financial transactions. Responsibilities: Payment Strategy Development: ? Formulate and implement strategies to enhance the efficiency of payment processes. ? Stay informed about industry trends and emerging technologies to optimize payment systems both in the US and Internationally Fraud Prevention and Detection: ? Develop and implement robust fraud prevention and detection strategies. ? Monitor and analyze existing Fraud waterfall and rules across multiple systems (internal and 3rd party) to ensure that we maximize efficiency, cost, fraud rates, acceptance rates and support the risk management team in identifying patterns and anomalies indicative of fraudulent activity. Risk Assessment: ? Conduct thorough risk assessments related to payment processes and fraud exposure. ? Collaborate with cross-functional teams to implement risk mitigation measures. Data Analysis and Reporting: ? Utilize data analytics to generate actionable insights on payment trends and fraud risks. ? Prepare and present reports to stakeholders, highlighting key performance indicators and areas for improvement. Cross-functional Collaboration: ? Collaborate with finance / treasury, product development, customer service, risk and other relevant departments to optimize payment workflows. Qualifications: ? Bachelor's degree in Business, Finance, Risk Management, or a related field. ? Gaming Industry experience an advantage. ? Experience in US and International payments ? Proven experience in payment strategy management and fraud prevention. ? In-depth knowledge of payment systems, transaction processes, and fraud detection methodologies. ? Strong analytical and problem-solving skills. ? Familiarity with regulatory requirements related to financial transactions. ? Excellent communication and leadership skills. ? Ability to stay updated on industry trends and technologies. What?s in it for you? We offer our employees more than just competitive compensation. Our team benefits include: ? Competitive pay and benefits ? Startup culture backed by a secure, global brand ? Opportunity to build products enjoyed by millions as part of a passionate team Roster of Uniques We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer

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