Remote Content Moderator / Reviewer

We are seeking a detail-oriented and proactive Remote Content Moderator on a contract basis for a major social media network. This vital role involves reviewing, monitoring, and moderating user-generated content to ensure compliance with community guidelines and to maintain a safe online environment. Key Responsibilities
Content review and moderation
? Monitor and review user-generated content on... the social media platform to ensure compliance with community guidelines and policies.
? Identify and take appropriate action on content that violates terms of service, including offensive, harmful, or inappropriate material.
Quality assurance
? Maintain high-quality standards for content moderation processes.
? Provide feedback on moderation tools and procedures to improve efficiency and effectiveness.
User safety and support
? Respond to user inquiries and reports related to content issues.
? Collaborate with the safety team to address and resolve user concerns and complaints.
Reporting and documentation
? Keep accurate records of moderated content.
? Generate reports on content trends and moderation activities.
Team collaboration
? Work closely with other moderators and teams to coordinate efforts and share best practices.
? Participate in regular training and update sessions to stay informed about platform changes and moderation guidelines.
Requirements
? Experience in content moderation, community management, or a related field is preferred.
? Strong understanding of social media platforms and their impact on society.
? Excellent attention to detail and ability to identify subtle nuances in content.
? Solid judgment and decision-making skills, with an ability to act quickly and effectively.
? Good communication and interpersonal skills.
? Ability to work independently and as part of a remote team.
? Willingness to work in a fast-paced, dynamic environment.
? Comfortable with exposure to sensitive or graphic content.
? Basic technical proficiency and a reliable internet connection.
We Offer
? A remote and flexible work environment.
? Competitive salary and benefits.
? Opportunities for professional growth and development.
? A supportive and inclusive team culture.
Expected KPI
? Expected to maintain a rate of 95% or above. This KPI measures the effectiveness in correctly identifying and handling content in line with the platform?s guidelines.
This contract position offers an hourly rate ranging from $20 to $25, depending on experience and qualifications.
How to Apply
If you are passionate about maintaining a safe and positive online community and meet the above criteria, we would love to hear from you. Please submit your resume and a cover letter explaining your interest in the role and your experience with content moderation.
The company is an equal opportunity employer and welcomes candidates from all backgrounds to apply.
Jobicy job ID: 102229

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