Remote Customer Service Representative

Job Description:

Costco is seeking a Remote Customer Service Representative to join our team in Phoenix, Arizona. As a full-time entry-level position, this role is perfect for individuals with at least 1 year of experience in customer service. The ideal candidate will be reliable, resourceful, and possess strong leadership and negotiation skills...

Responsibilities:
• Provide exceptional customer service to Costco members via phone, email, and chat
• Resolve customer inquiries and issues in a timely and professional manner
• Process orders, returns, and exchanges accurately
• Educate customers on Costco products and services
• Collaborate with other team members to ensure customer satisfaction
• Maintain a positive and professional attitude at all times

Requirements:
• 1 year of experience in customer service
• Excellent communication skills
• Strong problem-solving abilities
• Ability to work independently and as part of a team
• Reliable and resourceful
• Leadership and negotiation skills

Benefits:
• Retirement plan
• Disability insurance
• Employee discounts

Working Environment:
At Costco, we believe in unleashing creativity in a setting that celebrates and nurtures innovation. As a Remote Customer Service Representative, you will have the opportunity to work in a dynamic and supportive environment that encourages growth and development.

Deadline to Apply: September 11, 2024

Equal Opportunity Statement:
Costco is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome all qualified applicants, regardless of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

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