Remote Guest Service Representative / Live Chat Agent
Remote, USA
Full-time
Posted 2025-03-08
Company Description We are looking for highly organized candidates with excellent people skills for the position of a guest service representative. Guest service representatives are responsible for providing front desk services to guests, undertaking various administrative duties, and diffusing conflict or tension in hotels, among other duties. Job Description Guest Service Representative Responsibilities: ? Greeting guests upon arrival and making them feel welcomed. ? Administering check-ins and check-outs. ? Providing front desk services to guests. ? Assigning rooms and taking care of administrative duties. ? Delivering mail and messages. ? Processing guest payments. ? Coordinating with bell service and staff management. ? Being a source of information to guests on various matters such as transport and restaurant advice. ? Processing meal and beverage requests. ? Accommodating general and unique requests. ? Diffusing conflict or tense situations with guests. Qualifications Guest Service Representative Requirements: ? High school diploma or GED. ? 2+ years of customer service experience. ? Certificate or diploma in hospitality advantageous. ? Exceptional interpersonal skills. ? Excellent written and verbal communication. ? Good time management and organizational skills. ? Conflict resolution experience. ? Patience and good listening skills. Additional Information All your information will be kept confidential according to EEO guidelines.
Similar Remote Jobs
Remote Guest Service Representative / Live Chat Agent
Posted on: 31-01-2025 10:02
Live chat support at Eau Claire Cooperative Health Center
Posted on: 31-01-2025 10:02
Admin Data Entry Clerk-Remote Work From Home Virtual Receptionist
Posted on: 31-01-2025 10:02
Entry-Level Data Entry Clerk - Part-time / Full-time (Remote)
Posted on: 31-01-2025 10:02
Fully Remote Intake Specialist (Part-time & Fulltime | Flexible Hours Day * Night Shifts)
Posted on: 31-01-2025 10:02
Customer Support Associate - Employee Assistance Program
Posted on: 31-01-2025 10:02
Entry Level Data Entry Clerk - Part Time (100% Remote)
Posted on: 31-01-2025 10:02
Flexible Remote Chat Operator ? Part-Time
Posted on: 31-01-2025 10:02
Creative (Short Hills R043) Job at Apple in Millburn
Posted on: 31-01-2025 10:02
Restaurant Crew Member
Posted on: 31-01-2025 10:02
Apple Product Tester ? Remote
Posted on: 21-02-2025 00:00
Survey Data Analyst
Posted on: 07-09-2024 00:00
Student social media
Posted on: 16-11-2024 00:00
Data Entry Clerk Remote Work From Home - Part-Time Focus Group Panelists
Posted on: 19-11-2024 06:08
Research Scientist Senior - FAA
Posted on: 16-07-2024 18:48
Online Cruise Reservationist/ Entry Level
Posted on: 01-11-2024 07:54
Amazon Remote Data Entry Jobs in the US - Work from Home Opportunities
Posted on: 03-08-2024 00:00
Customer Service Representative
Posted on: 16-07-2024 19:04
$17/hr. REMOTE Medical Prior Authorizations Specialist ***Valdosta, GA***
Posted on: 27-09-2024 00:00
Data Entry Jobs No Experience Needed
Posted on: 16-07-2024 18:35