Remote Medical Billing Representative

Job Overview

We invite you to join our dynamic team as a Medical Billing Representative, where you will contribute significantly to the healthcare experience by supporting patients with their medical billing inquiries in a remote capacity. This role is essential in facilitating clear communication and resolution of billing issues, enhancing patient satisfaction...

Key Responsibilities
? Manage incoming calls and initiate outbound communications to address patient inquiries related to medical bills.
? Provide detailed answers to questions regarding billing statements and payment processes.
? Process payments and investigate billing status inquiries.
? Assist patients in resolving account discrepancies and clarify amounts owed.
? Utilize systems such as EPIC, Artiva, and TCN for effective call management and information retrieval.

Required Skills
? Exceptional communication skills to convey complex information clearly and empathetically.
? Proficiency in technology and computer systems, ensuring efficient handling of patient inquiries.
? Strong problem-solving abilities to navigate billing challenges effectively.
? Capability to multitask and manage various responsibilities in a fast-paced environment.

Qualifications
? A minimum of 1 year of experience in customer service, preferably in retail, restaurant, or call center settings.
? High school diploma or equivalent educational background.

Career Growth Opportunities
? This position offers a pathway for professional development and potential advancement within our organization, driven by performance metrics and training programs.

Compensation And Benefits
? Competitive starting pay ranging from (17 to )18 per hour, with opportunities for higher earnings based on performance outcomes.

Company Culture And Values
? We are dedicated to cultivating a diverse and inclusive workplace where every team member is respected and valued. We emphasize collaboration, open communication, and a supportive environment that fosters professional and personal growth.

Employment Type: Full-Time

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