Remote Online Chat Specialist

About us:

Exit Experts is a leading exit strategy and consulting company. We assist businesses with transitions, sales, and strategic planning, enabling them to achieve optimal results. We are driven by a passion for delivering excellence and helping our clients reach their goals. Our professional services, combined with our client-centered approach, equip businesses with the insights... strategies, and tools they need to navigate their paths to success.
The Opportunity:

Exit Experts is currently looking to bring on an Entry Level Remote Online Chat Specialist. This person will serve as the initial communication point for our brand, engaging with clients and guiding them through inquiries and procedures. This role involves excellent communication skills, empathy, patience, and the ability to multitask. It is a significant chance for those looking to develop their customer service skills in a dynamic and growing company. Job Responsibilities: ? Provide exceptional customer service via chat communication channels. ? Address customer concerns and queries promptly and ensure customer satisfaction. ? Handle multiple customer chats simultaneously and prioritize effectively. ? Record and track customer interactions in compliance with company guidelines and procedures. ? Stay updated on company services and policies to provide accurate information to the clients. Desired Qualifications: ? Great written communication skills. ? Proven passion for helping others. ? Excellent computer skills and ability to learn new software efficiently. ? Possess strong time management skills and attention to detail. Nice-to-Haves: ? Experience in a remote customer service role. ? Experience with CRM software ? Ability to be flexible in work schedule

Please note: Applicants must be residents of the United States

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