Titleist.com Remote Chat Representative

Overview
At ThirdChannel ECommerce, we believe in the power of real connections between real people to elevate the online shopping experience. No bots. Just real, honest people sharing their passion and expertise. Knowledge and passion can come from anywhere. ThirdChannel finds fanatics, enthusiasts, advocates, you know, the REAL experts, and puts them together with online customers to create a unique and effective shopping experience!
We are looking for remote chat representatives to assist customers and provide an exceptional shopping experience on titleist.com.
Experience Required
SKILLS AND QUALIFICATIONS
? 5+ years golf experience.
? Knowledge of Titleist product line.
? Golf club fitting experience.
? Familiarity with top component brands.
? Ability to engage and inspire dedicated golfers with Titleist brand and product knowledge.
? Ability to explain concepts at customer?s knowledge level.
? Able to type at least 35 wpm, with a strong ability to communicate clearly in text form.
TECHNOLOGY DETAILS
? A desktop or laptop w / Chrome browser (tablets and other mobile devices are not
compatible at this time).
? Stable internet connection (we suggest at least a consistent 10mbps).
? Reliable sound output (this can either be through built in computer speakers or third-
party speakers or headsets).
Essential Responsibilities
RESPONSIBILITIES AND DUTIES
? Must LOVE Titleist and be willing to share your passion - it?s contagious!
? Use Titleist Golf equipment.
? Familiarity with the Titleist site and any related media / searches.
? Ability to compare and analyze any competitor products.
? Comfortable showing empathy to customers in stressful situations.
An unwavering commitment to continuous improvement and performance and quality excellence are core
values of the Titleist tradition.?
Benefits
? This is a 1099 Independent Contractor position.
? First to know! - Insider information from your brand about the latest products & events.
? Paid weekly, $20 per hour.
? Immediate start upon completion of onboarding.
? Remote position from anywhere (as long as there is stable / reliable internet connection).