Guest Services Assistant (virtual)

We are looking for a motivated and customer-focused Guest Services Assistant to join our travel team. This remote position will involve assisting clients with their travel arrangements, ensuring they have a smooth and enjoyable experience from start to finish. This is a great opportunity! If you are passionate about travel and love providing exceptional service, this role is a great fit for you! Key Responsibilities: ? Assist clients with booking travel services, including flights, hotels, car rentals, cruises, and tours ? Serve as the main point of contact for clients, handling inquiries, requests, and concerns with a professional and friendly demeanor ? Provide clients with personalized travel recommendations and itineraries based on their preferences and needs ? Communicate with travel suppliers to confirm reservations, negotiate upgrades, and secure special requests for guests ? Resolve any travel-related issues or last-minute changes, ensuring a hassle-free experience for clients ? Maintain accurate records of bookings, payments, and client interactions ? Keep up with travel industry updates and destination information to provide expert advice and support to guests Qualifications: ? Strong communication and customer service skills ? High attention to detail and excellent organizational abilities ? Ability to handle multiple client requests and deadlines in a ? fast-paced environment ? Problem-solving skills with a focus on client satisfaction ? Prior experience in travel, hospitality, or customer service is ? preferred but not required ? Passion for travel and a desire to help clients create unforgettable experiences Benefits: ? Remote, flexible work-from-home opportunity ? Access to exclusive travel discounts and perks ? Comprehensive training and ongoing support ? Opportunities for career growth within the company ? Supportive and collaborative team environment Please keep an eye on your spam folder in case our emails land there. We want to ensure you don?t miss any important updates from us! Powered by JazzHR 8xtuG3BBwf