Remote Call Center Representative

Remote, USA Full-time Posted 2025-03-08

Shangri La Construction in Los Angeles, CA is looking for one remote call center representative to join our team. We are located on 660 S Figueroa St, Suite 1888. Our ideal candidate is self-driven, motivated, and engaged.

Benefits...
? We offer many great benefits, including free early access to your pay through Homebase.

Responsibilities

? Take customer calls and provide accurate, satisfactory answers to their queries and concerns

? De-escalate situations involving dissatisfied customers, offering patient assistance and support

? Call clients and customers to inform them about the company?s new products, services and policies

? Guide callers through troubleshooting, navigating the company site or using the products or services

? Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items

? Collaborate with other call center professionals to improve customer service

? Help to train new employees and inform them about the company?s customer management policies

Qualifications
? We are looking forward to hearing from you.

By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.

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Remote Call Center Representative

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