REMOTE Customer Service Manager 2

• *Elevate Your Career as a Full or Part-Time Remote Administrative Assistant / Customer Service Manager**

Are you ready to grow your career in a role that allows you to develop valuable skills and make a real impact? We?re offering an incredible opportunity for both full-time and part-time positions as a Remote Administrative Assistant / Customer Service Manager...

If you have a strong foundation in leadership, a talent for persuasion, and the determination to succeed, we want to meet you! Schedule a meeting today to explore this exciting opportunity.

As an integral part of our team, you will:
? Participate in monthly virtual meetings, where your insights and contributions will help shape our company?s mission and culture
? Guide customers in achieving their travel goals by working closely with them to create personalized itineraries
? Thrive in a role that values rational, humble, and intuitive professionals with virtual experience and a deep understanding of client needs
? *Your Responsibilities Will Include:**
? Living out our Core Values and Mission Statement, and embodying our company culture
? Surprising and delighting clients with innovative solutions and personalized service, ensuring no one falls through the cracks
? Responding to client inquiries and requests promptly
? Managing payments and sending payment reminders
? Handling flight changes, seat assignments, and concierge details such as spa, tour, and dinner reservations
? Corresponding with clients about their preferences, arranging surprises, welcome notes, and notifying hotels of preferences before departure
? Preparing client documents and travel tips, advising on what should be printed, and ensuring everything is ready 3 weeks before departure
? Assisting with internal coordination and distributing necessary information
? Setting schedules and managing time effectively
? Managing client profiles and bookings
? Serving as backup travel support or the main point of contact during emergencies, even outside of normal office hours
? Continuously growing in your ability to implement tools that enhance our remote workplace culture
? *What We?re Looking For:**
? A driven self-starter who is proactive, positive, and trustworthy
? A flexible, creative thinker with strong organizational skills and a results-oriented mindset
? Excellent verbal and written communication skills
? Someone who can work independently with a high degree of autonomy in a remote environment
? **Apply Today***

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