Work From Home Delta [Customer Service Jobs] – Immediate Openings

Work From Home Delta [Customer Service Jobs] – Immediate Openings for Delta Airlines

Job Summary

Job Type: Full-time

Salary: $20-$25 per hour

Working Hours: Flexible, but typically 8-hour shifts

Company: Delta Airlines

Location: Remote (Only hiring in the state of Georgia)

Benefits: Health, Dental, Paid Training, Paid Vacations, Retirement Plans

Job Description

Delta Airlines is seeking enthusiastic and highly motivated individuals to join our Work From Home Customer Service team. As one of the leading airlines in the industry, we are committed to providing exceptional customer service and ensuring a seamless travel experience for our passengers. This is a remote position open exclusively to residents of Georgia, offering the flexibility to work from the comfort of your own home.

In this role, you will be the first point of contact for our customers, addressing their inquiries and resolving any issues they may have. Your primary responsibilities will include assisting with booking and reservations, answering questions about flight schedules, baggage policies, and general travel information. You will also handle complaints, provide solutions, and ensure overall customer satisfaction. Your goal is to create a positive and memorable experience for each customer interaction.

Requirements

• Must be a resident of the state of Georgia


• High-speed internet connection and a quiet workspace


• Exceptional communication skills, both verbal and written


• Proficient in computer skills and familiar with CRM systems


• Ability to work flexible hours, including weekends and holidays


• Previous customer service experience is preferred but not required


• High school diploma or equivalent

Responsibilities

• Respond to customer inquiries via phone, email, and chat


• Assist with booking and managing flight reservations


• Provide information on flight schedules, baggage policies, and other travel-related queries


• Handle customer complaints and provide appropriate solutions


• Maintain accurate records of customer interactions


• Coordinate with other departments to resolve complex issues


• Strive to achieve and exceed customer service targets

Benefits

• Health and Dental insurance


• Paid Training


• Paid Vacations


• Retirement Plans


• Employee discounts on flights and travel packages


• Opportunities for career advancement


• Flexible working hours

Educational Qualifications

• High school diploma or equivalent is required


• Additional certifications in customer service or related fields are a plus

Experience

• Previous experience in a customer service role is preferred but not mandatory


• Experience in the airline industry is an added advantage

Company Overview

Delta Airlines is a global leader in air travel, committed to connecting the world and providing first-class service to our customers. With a strong focus on safety, reliability, and customer satisfaction, we strive to make air travel a seamless and enjoyable experience. We believe in fostering a diverse and inclusive work environment, where every team member is valued and respected. Joining Delta means being part of an innovative and forward-thinking company that is dedicated to your growth and success.

Apply today to become a part of the Delta family and embark on a rewarding career with one of the most trusted names in aviation.

Apply Job!